We've reached 50,000 customers — a milestone that humbles us and motivates us to build even better. Thank you for banking with us.
Bank of Asia Online has reached 50,000 active customers — a milestone we could not have imagined when we launched our beta in early 2024. To every one of you who chose to bank with us: thank you. This is your milestone as much as ours.
Our growth has been almost entirely organic, driven by word of mouth and the referral programme we launched in June 2025. Our average Net Promoter Score over the past 12 months was 72, which places us among the top-rated digital banks globally. That score represents real people recommending Bank of Asia to friends and colleagues — and we don't take it lightly.
What does 50,000 customers tell us? It tells us that people want a bank that is honest about fees, that moves money reliably across borders, and that doesn't require a branch visit to open an account or resolve a problem. It tells us that there is significant demand for a bank built on trust, transparency, and genuine service quality.
Reaching 50,000 also means we are approaching the scale at which we can invest more deeply in the features our customers have been asking for: joint accounts, scheduled FX conversions, business multi-user access, and expanded currency support. Each of these is on our 2026 roadmap with committed delivery dates.
To celebrate this milestone, we are offering a limited-time 5.10% p.a. 12-month term deposit rate for new deposits of $10,000 or more opened before 31 January 2026. This offer is our way of sharing a small part of our success with the people who made it possible. Details are available on our Interest Rates page.