Need help?

All your frequently asked questions are answered here! Discover help with everything from internet banking and to loan applications, card management and all your travel related needs.

Prefer to contact us directly?

Bank Address

Broad Oak Rd,


CT2 7UR,

United Kingdom.

Send Us an Email

Do you have a general enquiry or looking for some information on a new product or service? Send us an email and we’ll get back to within 24 hours.

[email protected]

Our Customer Relationship Centre staff are here to assist you over the phone on . Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm

+44-844 774 5520

If you are overseas call us on +1 (202) 810 9010. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm (ACST) excluding national public holidays. 

+44 770 409 9762

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